managing expectations

The Art of Managing Client Expectations

More often than not your new client will already have preconceived notions and expectations of how things should be even before working with you, which is why managing expectations is so important in developing healthy client/vendor relationships. From daily observations … Read more


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4 Tips for Building & Maintaining Strong Client Relationships

One of the most important aspects of being an account executive is fostering and maintaining client relationships. At AFFIRM, we work hard to make our clients feel respected, comfortable, and confident in our team. As a result, some of our … Read more


Why In-Person Meetings are Important

The last few weeks have been a whirlwind! I have spent the majority of my time on the road traveling to clients in Cincinnati, Indianapolis, and Madison, but wouldn’t have it any other way. In today’s world, it’s very easy … Read more


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